Information and Referral
We can help you find the appropriate community resource for a variety of topics from energy assistance to finding a class on potty training. Contact us if you have any questions regarding your family. Call (715) 833-1735 or email for help!

Parent Support Line - Warm Line
We have staff who specialize in all areas of family life and child development. If you have non-emergency questions or would like support in the day-to-day challenges of parenting, we are just a phone call away.

Our office hours are:
Monday 9:00-2:00
Tuesday 9:00-2:00
Wednesday 9:00-2:00
Thursday 9:00-2:00
 Friday 9:00-1:00

In general, a FRC staff members is available M-F from 8:00-4:00.

You can reach us at (715) 833-1735
or email your questions to

Toy and Resource Lending Library
Our library contains books and videos on many different parenting and child development topics , as well as wonderful toys & books for your child. These items are all available to check out and enjoy at home. 

First Connections
Our Resource Educator connects with families in the hospitals (Sacred Heart Hospital and Mayo Clinic Health Systems) to offer educational programming, support, encouragement, and resources for their most important job, parenting! Our staff visits the Birthing Centers at each hospital to connect with families, and First Connections is individualized for each family and can include:
  • Resource & Referral
  • Support
  • Education
  • Parent Connections
  • Home Visits | Parents as Teachers (see below for description of this program)

Parents As Teachers (PAT) Home Visiting
A professionally trained Parent Educator will visit your family each month to share information and resources about child development and parenting topics using the nationally acclaimed Parents As Teachers Curriculum. This opportunity is available to parents living in Eau Claire or Dunn County who are expecting or adopting a baby, and/or whose first baby is under the age of 5.  Our hope is to work with a family for at least 3 years.  Visits can be weekly, bi-monthly or monthly.

As a PAT family, you will receive:
  • Personal Visits: During these visits, your Parent Educator will share age-appropriate child development and parenting information, help you learn to observe your child and address your parenting concerns.
  • Parent Group Meetings: These meetings provide the opportunity to share information about parenting issues and child development. Parents learn and support each other, observe their children with other children and practice parenting skills. New in 2016: Parent Café and Baby Café monthly meetings.
  • Screenings: Assessment of your child's overall development as well as health, hearing and vision.  Assessment uses the acclaimed ASQ (Ages & Stages Questionnaire) and Milestones Moments.
  • Resource Network: This network will link your family to other community services.

To learn more about Parents as Teachers, please visit

Parent Education Classes 

Fun Friday's at the FRC are offered two Fridays a month through the year. Class activities involve children and are best suited for children 0-5 years.   Class content varies from dancing/movement, sensory play, story time, crafts and more. Check the newsletter calendar for topics and times.
Building Baby's Brain is offered through the year. In this class you will learn how positive interactions with your baby enhance social and emotional development, creativity, and even IQ. Activities for specific ages will be shared and demonstrated. Class content will be geared towards development from birth to age 3.

The Parenting Class is offered online through email format.  Topics include co-parenting, communication, discipline, routines and dealing with children's anger. To find out more information on the class email Melissa at .

Off-Site Services
The Family Resource Center provides off site services at several locations in Eau Claire & Dunn Counties.  Parent education classes are offered at the Eau Claire and Dunn County Jail for both male and female incarcerated parents. The classes provide these parents with the tools necessary to stay connected with their families while incarcerated and strengthen their parenting skills upon release.

Teen parents in the Eau Claire Public Schools meet quarterly with a Family Resource Center Parent Educator to discuss current parenting topics.

Parent Education classes are offered at sites that best serve the community.

Play N' Learn at the FRC
This fun, popular parent-child program is an opportunity for you to explore creative learning activities with your child, learn about your child's development, share your parenting experience, offer support and make parent-to-parent connections.

Rural Play N' Learn
In the fall of 2015, the FRC began to offer Play Groups in the communities of Altoona, Fall Creek, Augusta, and Fairchild.  Hosted at the local library in each community, the Play N' Learn offers a place for children to learn and grow through play.  Parents/guardians stay and play too -- learning new information about child development.  See the tab about "Rural Play N' Learn" on the home page for schedule and registration information.

Drop In &Play
Drop In & Play is for all ages.  Come on in and have fun with your child in our play room at the Oakwood Mall in Eau Claire.
Monday 9:00-2:00 
Tuesday 9:00-2:00
Wednesday 12:00-2:00
Thursday 12:00-2:00
Friday 9:00-1:00